Surch Cheats
Cheat troubleshooting

How to Fix a Cheat Loader HWID Mismatch

Check which PC first showed HWID mismatch

If the loader shows HWID mismatch, open the instructions attached to the affected SurchCheats order. Use the device-change steps if they cover your situation. The checks below help you identify what changed before the error.

Cheat HWID mismatch after moving to another PC

For an HWID mismatch after a PC move, note the last successful activation on your old PC and the first attempt on the new one. Include both dates if you can.

The loader shows an HWID error after you replace hardware

Write down which component you replaced and when. If the key worked after the replacement, include that successful attempt as well as the first HWID mismatch.

Windows was reinstalled around the same time

Note the Windows version you used before and after the reinstall, if you know both. If you also replaced hardware, say which change came first and when the HWID mismatch appeared.

The first cheat activation returns HWID mismatch

If the first activation returns HWID mismatch, tell SurchCheats support that the key has never worked on this PC. If the message says Expired or Already used, use the key guide.

The loader is still spinning after you enter a key

If you never see an HWID mismatch message and the loader stays on a spinner, use the loader guide. Note the last screen that responded and keep any message that appears later.

The same PC now shows an HWID error

For an HWID mismatch on the same PC, match the loader to the order you used when the key last worked. Check the product line if you have more than one order for the same game.

The error appeared while using a borrowed PC

If the HWID mismatch appeared on a borrowed PC, tell support whether you still have access to your usual PC and which one you plan to keep using.

Check your order for an HWID reset step

Check the instructions attached to your order for the exact HWID mismatch message. Follow a reset step only if the instructions list it for that product. If they don’t cover the message, ask support what applies to your order.

What to send SurchCheats support about an HWID error

Send SurchCheats support the full HWID mismatch message, your order reference and Windows version. Include the first step that failed and crop out your key.

Where to get help with your cheat

Open your SurchCheats order for the instructions attached to the product. For help with your order or an error you can reproduce, contact SurchCheats support.

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